FeatherFlags.us :: Production & Shipping Policy

As we are in the custom made/print time sensitive event business, all buyer's shipment requirement are strictly different. We will confirm with your instructions at the time of your order and quote you the shipping charge accordingly.

Please contact us prior to order confirmation for a precise quote of shipping charge based on your own specific requirement.

Depending on individual requirement, the average production lead time is around 7 days. At the time we ship, we will email you a notification that includes tracking information for your package.


How long will it take my banners to arrive in general?

We let you choose the Production Lead Time on the product page, and Shipping Transit Time on the Checkout Page.  Your choices for delivery times will usually range from 3 to 15 days, but will vary based on the size of your order and what you ordered. Your delivery time can also depend on your response time to our inquiries regarding your order. Note: Inclement weather is rare, but may impact your delivery date.


Delivery Method

You can choose your own preferred carrier and shipping transit time options on the checkout page.

If you choose to take our Free Shipping (on order over $200) without a strict delivery deadline requirement -- it can be shipped by any carriers (including USPS) with an estimated delivery date of around 7-10 days.

If you cannot receive mail through USPS to your shipping address, please call us before placing your order so that we can make sure your order is shipped via another carrier.


Tracking Your Order

After you have placed your order, you can login to your account and track the status of your order.   After your order has been dispatched, you will be given a tracking number for the shipping carrier. By looking on the carrier's online tracking, you can see when your package is expected to arrive.