FeatherFlags.us - Return Policy

We cannot refund any of our banner display products. Any damaged products would only be replaced with the same product with the same graphics reprinted if the request could be made within 3 days upon arrival.  As the custom printed products have no resell value and might have copyright issues, absolutely NO REFUND request can be accepted on all custom printed items.

If you wish to arrange a replacement exchange for another same product with the same printing, call us for a Return Authorization Number and ship the product you want to exchange to our address.  The customer pays return postage.  Upon receipt, we will arrange the replacement product you have specified within 15 days.

Because of differences in equipment, media and materials, inks, and other conditions between color on digital files and production operations, a reasonable variation in color between digital files and the completed job can be expected. When variation of this kind occurs, it will be considered acceptable performance.  All Pole Pocket is BLACK in Color, disregarding the color of the flag printing.